Choco AI Success Story: Crowbond Foodservice

The Challenge

Before Choco AI, Crowbond grappled with the challenges of manual order processing, including labor shortages and inaccuracies that were becoming increasingly untenable with their expanding client base. "The influx in the last 12 months was something we had to address immediately," Kerim Suavi notes. The manual processing of 50-100 orders a day was no longer sustainable with their growth trajectory, particularly with the addition of over 200 accounts from recent acquisitions

The Choco AI Effect

The adoption of Choco AI by Crowbond Food Service stands as a testament to how technology can catalyze business growth and efficiency. "The Choco system has massively helped us to deal with the influx... we're now processing around 200 orders daily with the same amount of manpower, thanks to the available tech," Swabi explains.

This remarkable leap in efficiency is attributed to Choco AI's seamless integration into Crowbond's operations, significantly reducing the time required for order processing and virtually eliminating inaccuracies.

The Strategic Decision for Choco AI

Crowbond's decision to implement Choco AI was driven by a clear vision for the future. "We needed a solution that not only addressed our current pain points but also positioned us for future growth," Swabi remarks. Choco AI emerged as the ideal partner, with its capabilities perfectly aligning with Crowbond's ambition to streamline operations and embrace innovation.

Beyond Efficiency: A Story of Growth and Satisfaction

Crowbond's partnership with Choco AI extends beyond operational efficiencies. It has fundamentally changed how they approach business growth and customer satisfaction. The ability to accurately process a significantly higher volume of orders has not only allowed Crowbond to expand its client base but also to improve service quality markedly.

Why Crowbond Recommends Choco AI

For distributors looking to navigate the complexities of growth while maintaining operational excellence, Swabi offers a compelling endorsement: "Choco AI is more than a tool; it's a game-changer for your business. It allows you to scale, improve accuracy, and ultimately, serve your customers better."

The Future with Choco AI

Crowbond Food Service's success story with Choco AI is a powerful narrative of how embracing technology can drive a business to new heights of efficiency and growth. As Crowbond continues to expand, Choco AI remains a pivotal element of their strategy, ensuring they remain at the forefront of the wholesale food service industry.