A Post-Pandemic Surge in Restaurant Technology

Why This New Trend Could Take Your Restaurant to the Next Level in 2022


The restaurant industry has always had a reputation for being old-fashioned in the way it conducts business. Many restaurants still use physical timesheets to manage all their orders and rely on manual entry for essential operations like inventory.

However, over the last few years the industry has seen a lot of changes. With countless apps emerging that make ordering food online a breeze, more restaurants are realizing that embracing technological changes has a lot of potential.

In this post, we’ll discuss why restaurants need to optimize technology in their daily practices and how they can get started.

Why do Restaurants Need to Optimize Technology?

Because the restaurant industry is known for its breakneck speed, saving time is incredibly important to all restaurateurs. The problem is that many restaurants still use outdated physical timesheets to manage their orders & operations, and this costs a great deal of time and effort.

It’s clear that optimizing technology every day will save you time and cut down on mistakes. While these benefits might sound like a nice choice to have, it turns out that restaurants actually need to optimize technology. Why? Because as the world continues to change rapidly, consumers demand a seamless experience – especially with food delivery options now just the click of a button away in mobile apps. To keep up with consumer expectations, restaurants must invest in their digital presence.

How is technology being used in the restaurant industry?

It’s no secret that there’s a digital transformation taking place across the food industry. Restaurants are using technological advancements like staff scheduling tools, inventory management software, and menu management solutions to adapt to what has become the new normal.

Many restaurants have even implemented automation tools like SMS messaging to confirm reservations, alert customers of changes to their dining experience, and even to market to customers with new promotions.

Also, one of the key shifts to emerge during COVID-19 was online ordering. With apps like Uber Eat and GrubHubs, more restaurants are offering online ordering through their website or an app.


While online ordering has become the norm for consumers across the globe, restaurants are now able to take advantage of this trend for themselves too.

If you also want to manage your own orders with suppliers online, you can go ahead and download our app here on the Google Play or App store.

The Choco app is designed to take full advantage of the technological changes sweeping across the industry. When you add an online ordering system not only for your customers, but for your B2B operations too, you’ll save tons of time (we guarantee at least 2 hours per week) and reduce the mistakes that come with manual order entry (by up to 85%).