OrderAgent

Orders flow. Profits grow.

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Powered by industry-leading AI, OrderAgent works 24/7 to capture orders from anywhere & deliver them straight to your ERP in seconds—so your team can focus on building relationships that drive real growth.

  • Instantly capture voicemail, email, text, & photo orders
  • Reduce hours of manual data entry & costly human error
  • Free your team to focus on customer relationships

Messy manual ordering is slowing your growth

Your order processing system should accelerate growth — but manual entry is creating a costly backlog that’s holding back your expansion.

Revenue leaks

Every manual order is costing you in time and labor, quietly draining thousands from your bottom line.

Lost customers

Late deliveries and order mistakes give competitors an opening to steal your best operators.

Staff burnout

Repetitive manual order entry leads to a constant cycle of churn and adds to the headache of hiring.

Missed upsells

Teams drowning in admin can’t analyze buying patterns or suggest targeted upsells to drive more sales.

You decide, AI delivers

OrderAgent’s advanced AI handles tedious manual tasks while you maintain complete oversight — combining human judgment with AI efficiency.

Capture every order, everywhere

OrderAgent instantly captures voicemails, emails, texts, and even handwritten notes – freeing your team to focus on winning more business.

AI that learns with every order

OrderAgent learns your products, customer preferences, and buying patterns automatically. And the more you use it, the smarter it gets.

Know exactly what operators want

Turn orders into insights to help you spot products that are driving revenue, suggest the perfect upsells, and identify at-risk accounts.

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Process orders on autopilot

In Autopilot mode, OrderAgent’s AI sends verified orders straight to your ERP for automated processing — and routes others for quick human review.

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Break the order entry bottleneck

Early adopters eliminate manual review for 50% of their orders, while preserving human oversight where needed.

You’re in control

You determine which customers and orders Autopilot will handle and which stay under manual review.

True decision intelligence

Autopilot actively analyzes each order against your customer history and flags only genuine exceptions for review.

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We’ve cut order processing time by 75%. But what’s more important is what we do with that time—building relationships, finding new accounts, and protecting our margins.

Joey Barbagallo, CEO, Colony Foods
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With Choco AI, we've processed orders in 13 seconds for one of our largest clients, saving us around 15 hours a week. This equates to over $23,000 in savings annually from this client alone.

Mike Longo - Co-owner of Krystal Produce

FAQs

Manual order entry is prone to human error. These mistakes can lead to lost revenue, returns, or frustrated customers. Choco OrderAgent helps reduce these risks by providing automated 24/7 order processing, trained on your product and customer data. We aim for up to 99% order accuracy based on our ongoing performance with customers.

Most distributors complete setup and onboarding in as little as two weeks. During this time, OrderAgent is trained on your specific product catalog and customer data to ensure strong performance from day one. Timelines and results can vary based on your systems and data - but we partner with you every step of the way to ensure a smooth rollout.

Our experts go to crazy lengths to ensure OrderAgent connects with any ERP setup, whether it’s Top Shelf, Sage, or your own custom system.

Most teams save 3–5 hours per rep, per week by eliminating manual tasks like checking voicemails, transcribing orders, and chasing missing details. OrderAgent captures and structures orders automatically, so your team can spend less time on admin and more time serving customers.

You get dedicated specialists during setup and white-glove support after launch. We’re obsessive about customer success, which is why we have a 97% customer retention rate.

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STOP PROCESSING ORDERS. START GROWING YOUR BUSINESS. 

See OrderAgent in action. Learn how you can reduce order errors, refunds and churn — and add thousands to your bottom line.

Top distributors reclaim thousands in revenue with Choco
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