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Operations

At the forefront of our mission, our customer-facing teams are redefining the customer experience.

Who we are

Strong relationship builders to the core, this team is committed to the high pace, international world of the restaurant industry, working with chefs and restaurants from all around the globe to help their business flourish and provide a seamless solution to their day-to-day operations.
Working with small specialty producers to large national suppliers, Vendor Operations are at the forefront of our mission to enable a sustainable food system. They work to enable our vendor partners to thrive in a digital-first world by simplifying their workflows, reducing waste, and strengthening their customer connections through technology.
Customer centricity, empathy, and meticulous attention to detail are key to the success of this team. By efficiently resolving any requests from our customers and supporting our operations teams to set up our customers' accounts, they’re dedicated to ensuring a seamless and happy experience for our users throughout their journey with Choco.

What's it like to work on the operations team?

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I’m leading the LA team currently and I love the energy, creativity and ownership in expansion. Building the West Coast together from the ground up is such a fun and rewarding challenge.

Issy Warner
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Every day I'm surrounded by incredibly talented people, experience huge personal growth, and have a direct impact building the German-speaking region - Choco holds a very special place in my heart!

Julius Hoffman
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Choco has allowed me to grow faster than I could ever expect. From launching cities in the US & Europe to now leading the team in Spain, I couldn’t have wished for a better opportunity after university.

Alex Kiely
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Jobs at Choco