Boost Sales with Broadcasts

By sending promotions with in-app Broadcasts, suppliers can increase sales and update customers directly where they place their orders.
Case Studies Nov 09, 2022 Melanie Locke
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Broadcasts are a feature of Choco Premium that allow suppliers to boost sales by sending new products and special offers to multiple customers at the same time.

With Broadcasts, you can update customers about:

  • Special offers and discounts

  • New products

  • Nudge orders on specific dates

  • Reminders

  • Loyalty rewards

  • Customer feedback

Customers receive an immediate notification on their phone when you send your message. With promotions and updates front and center, customers are more likely to engage. Suppliers using Broadcasts see between 10–18% of buyers making a purchase after a promotion.


"We use Choco to communicate about our out-of-stock products, and it helps us avoid unnecessary back-and-forth; everyone knows about the products in less than a minute." - Hanne Knapen, CEO, Inter-Drinks

For Inter-Drinks, Choco helps improve efficiency. The company has been growing quickly, and maintaining customer satisfaction without weighing down their small team has been a priority.

With Choco, Inter-Drinks doesn’t have to spend time adapting orders for out-of-stock products. A Broadcast message can be sent to all or segmented customers to let them know what isn’t available, saving their ordering team time.


Henderson Seafood uses Broadcasts to notify customers about their daily catch. As a fish supplier delivering sustainable and fresh seafood across the UK, communicating quickly with customers every day is essential. The daily catch can determine what Henderson Seafood has available to customers.

With Choco, Henderson can update customers each morning in the same place where customers place their orders.

Choco has really changed the way we do things, and we couldn’t be happier.” - Shaun Henderson, Owner, Henderson Seafood

Avec Communications, vos commandes, le marketing et les discussions avec les clients sont réunis en un seul endroit. Accélerez votre activité avec Choco Premium.

Already using Choco Premium and want to put Broadcasts to work? Here’s a step-by-step guide to getting started.