Capture Every Order
Eliminate the cost of manual entry by turning messy, fragmented orders into clean, ERP-ready data instantly with industry-leading AI and accuracy.
- Instantly digitize orders from voicemail, WhatsApp, email, text, photos and more.
- Eliminate hours of manual data entry and errors that lead to profit leakage.
- Free your team to focus on customer relationships.
Eliminate Fulfilment Friction
Manual entry isn't just slow, it's an operational liability. OrderAgent automates the heavy lifting, turning these four critical bottlenecks into a streamlined, high-speed workflow.
Protect profitability by enforcing real-time pricing and business rules automatically.
Scale order volume and handle peak surges without increasing administrative headcount.
Repetitive manual order entry leads to a constant cycle of churn and adds to the headache of hiring.
Teams drowning in admin can’t analyze buying patterns or suggest targeted upsells to drive more sales.
Turn Messy Orders Into Clean Data
OrderAgent’s Multi-format Order Capture instantly converts unstructured orders into clean ERP data with up to 97% accuracy, eliminating the manual fixes and profit leakage that stall supply chain velocity.
VoiceAgent
AI voice ordering that never sleeps
Choco VoiceAgent, built in collaboration with OpenAI using their Realtime API, replaces voicemail-based night ordering with live, multilingual conversations. It checks stock instantly, proposes alternatives, and highlights promotions or items nearing shelf life to drive upsell. Operators get immediate confirmation, and a clean order goes straight into your ERP.
Process orders on autopilot
In Autopilot mode, OrderAgent’s AI sends verified orders straight to your ERP for automated processing — and routes others for quick human review.
Early adopters eliminate manual review for 50% of their orders, while preserving human oversight where needed.
You determine which customers and orders Autopilot will handle and which stay under manual review.
Autopilot actively analyzes each order against your customer history and flags only genuine exceptions for review.
We’ve cut order processing time by 75%. But what’s more important is what we do with that time—building relationships, finding new accounts, and protecting our margins.
With Choco AI, we've processed orders in 13 seconds for one of our largest clients, saving us around 15 hours a week. This equates to over $23,000 in savings annually from this client alone.
FAQs
Manual order entry is prone to human error. These mistakes can lead to lost revenue, returns, or frustrated customers. Choco OrderAgent helps reduce these risks by providing automated 24/7 order processing, trained on your product and customer data. We aim for up to 99% order accuracy based on our ongoing performance with customers.
Distributors can onboard in as little as two weeks. During this time, OrderAgent is trained on your specific product catalog and customer data to ensure strong performance from day one. Timelines and results can vary based on your systems and data - but we partner with you every step of the way to ensure a smooth rollout.
Our experts go to crazy lengths to ensure OrderAgent connects with any ERP setup, whether it’s Top Shelf, Sage, or your own custom system.
Most teams save 3–5 hours per rep, per week by eliminating manual tasks like checking voicemails, transcribing orders, and chasing missing details. OrderAgent captures and structures orders automatically, so your team can spend less time on admin and more time serving customers.
You get dedicated specialists during setup and white-glove support after launch. We’re obsessive about customer success, which is why we have a 97% customer retention rate.
STOP PROCESSING ORDERS. START GROWING YOUR BUSINESS.
See OrderAgent in action. Learn how you can reduce order errors, refunds and churn — and add thousands to your bottom line.
