What Makes Choco’s AI Support So Good?
Meet the team building our industry leading AI solutions
Many companies are now jumping on the AI bandwagon, adding a new AI "feature" here or there. At Choco, AI isn't just an add-on; it's fundamental to everything we do. Our CEO recognized the power of AI early on, making strategic investments that allowed us to build our entire product suite with AI at its core. This means we have a dedicated team of highly skilled AI experts - engineers, data scientists, and researchers - who are not just integrating off-the-shelf models, but are building cutting-edge AI and staying on top of new tech updates and trends.
How Choco's AI Actually Works
Our product suite, from OrderAgent to SalesHub, is driven by a network of AI components working seamlessly across the stack. We combine LLM-based components with predictive Machine Learning Models, all orchestrated to work together with built in confidence validations and human in the loop and feedback.
Take OrderAgent: it analyzes multiple formats and signals across emails, docs, and databases using layered AI models that collaborate behind the scenes. This setup is always evolving - our AI team constantly experiments staying on the forefront of AI tech advancements.
AI is in Our DNA
What also sets Choco apart is how deeply AI is embedded in our company. Our commitment to AI goes beyond our products. It's woven into the very fabric of our company culture. Our engineering teams, use AI for coding, quality assurance, and review. Our design teams use AI for prototyping, and it's integral to our data analytics. This pervasive adoption means that a significant majority of our employees are actively using and leveraging AI in their daily work. AI fluency is not optional here - it fuels how we build, ship, and learn.
A Future-Proof Partnership for Your Business
For our customers this means that working with Choco is an investment in the future. Our early start, continuous learning and innovation in AI have allowed us to build an expertise that simply cannot be replicated overnight.
We believe that by increasing our collective "AI DNA," we not only enhance our own efficiency but also empower our customers to become AI-savvy businesses.
In essence, Choco's leadership in AI isn't just a trend; it's a foundational commitment - and we are building for the long game.